Found Hotel Chicago River North
613 North Wells Street, Near House of Blues Chicago, Chicago, IL 60654, United States
Rating
4.3
Price Level
$$$
房间
60
Pets
No
17
May
Found Hotel Chicago River North, Chicago
Price & Availability
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Overall
Excellent
4.3
829 reviews
5
141
4
38
3
13
2
8
1
23
Customers Review
Cleanliness 4.6
Comfort 4.3
Neighborhood 4.6
Amenities 4.2
Condition 4.5
Recomendation 86%
“Un desastre! Nunca lo recomendaría. La atención de todos incluyendo la gerente es muy poco profesional. En ningún lado publican que no aceptan efectivo y cuando me queje me informa que es ilegal. Por lo que te cobran todo a la trajera cuando dice que no te van a cobrar nada. Tenía limpieza diaria, y nunca me hicieron la habitación. Por todo se excusan del "covid". La habitación estaba sucia, le faltaba mantenimiento y es extremadamente ruidosa. Es muy caro por lo que se recibe.”
— Agustina Tiscornia
“READ BEFORE STAYING
All the reviews and price looked great at first. The morning person Sara was awesome honestly but the room was not what we were expecting. The bathroom door was being held up with zip ties 🤨 Not sure where someone found that to be safe but the door was very heavy and hard to move so had it broke it could injure someone heavily.
Next our lamp on the bed was broken and dangling and again, a hazard considering there was exposed wire. Also, our bed was broken. It did not sit right on the “frame” that was broken and just leaning against the wall. We also did not have a privacy latch over our door because that was also broken and missing.
To top it off, when we called the front desk (during the evening shift) to get 2 extra pillows because the ones we were given were completely flattened out, the night crew stated, “each room has extras pillows that are located under the bed in the drawers.” After playing with drawers on a broken bed for 5 minutes, no pillows were to be found. I call the desk again and explain how the extras for the room are not there, can we get 2 extra? Her response, “Well the ones that are extra for that room are supposed to be there. So if they aren’t im sure we don’t have extra. But I’ll go check and call you back but I’m sure we don’t have any.” Never received a call back nor the extra pillows meant for the room originally. Icing on the cake for this stay was the fact that the heating chandelier in the entry way was going during our entire stay, in 80 degree weather. So every time you walked in or out if felt like a sauna.
Needless to say, next time we will spring the extra $70 and stay on the Michigan mile (20 minute walk from Found hotel) and have a much better room.”
— Joel Pratt
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