“The room was a good size for a single king bed. It was comfortable, but no one came to clean my room or restock my towels in the morning. The tub also needed a good scrubbing, and the chair didn't look clean either. The breakfast was good, and I was glad to see the waffle maker (the blueberry muffins were the best thing). I'm glad the room did come with a microwave because that was the most important amenity to me (because how else are you going to heat up your food you put in the fridge).”

“The hotel and rooms are nice but boy can they work on their customer service. My partner and I are both pilots so we stay in hotels half of our lives but boy was this one noteworthy in poor customer service. We arrived late on a Saturday night to be greeted by a very un pleasant front desk attendant who not only seemed to be bothered we were there but very rudely told us we would have to pay for parking. I understand some hotels charge for parking as a policy and I get that but the way she said it made me not want to give this hotel another penny. I told my partner I would go park somewhere else. The front desk clerk seemed annoyed with me as I left and smuggly told my partner after I left to tell me once I got back to the room that there is no free parking in the adjacent hotel and that I would get a ticket. I easily found free parking a 3 minute walk from the hotel. When I walked back in the hotel the front desk clerk didn’t even make eye contact with me. After going upstairs to the room I found that our room was directly next to the elevator and I’m sure she put us there out of spite. If it wasn’t so late I would have for sure canceled my reservation and went to a different property.”