Escape to Luxury at Hilton Phoenix Resort at the Peak in Phoenix, Arizona

Wendy Rhoten

Mar 27, 2023

4

We have stayed here before and really like it! We would stay again! Patty at the front desk was very helpful. The server Jeff at Hole in the Wall was very friendly and the most attentive server I have ever had! The River Ranch park is a blast and the servers there were always smiling! Beds are so comfy! They are about to do a $25 million dollar renovation in October to all the rooms and lazy river, but they are fine as they are now! I would recommend staying here either way!

Jill Terry

Dec 24, 2022

4

The accommodations were as expected. We knew it was an older resort but it served its purpose well. We had 5 suites, one of which was the ambassador suite which we used as a family gathering place. It was perfect. We were disappointed the poolside bar wasn’t operational at North Pool but we brought our own drinks poolside and it was great. The lazy river, water slide, and pool were great for the younger and older kids in our group. Although the mini golf course wasn’t fancy it was enough for us. We had 14 in our group and there was something for everyone. The basketball courts were great for my nephew, although we wish the hours were longer. There is also a nearby playground-park which we walked to for my young niece to get some energy out. Some adults in our group used the fitness area and we were able to get a good workout in. The staff was accommodating to some of our special needs and or requests. The location was perfect. It is a short drive from airport, Tempe, and Old Scottsdale. Take out and a drug store are walking distance if needed. Again, the rooms are older but everything was in working order. We knew what to expect and were very pleased.

Rose Mary Corona

Nov 02, 2022

3

The lobby and entrance are beautiful and look like what you would expect from a luxury resort view. The architectural design and landscaping are beautiful. However, the double room we were rented out; I determine was an older version of the hotel. I believe the area was called "The Point". For $360 per night, I would have expected a much nicer room. The carpet and furniture were dated and the room had a musty smell to it. The couch and carpet looked dirty. However, I did like the hotel and the amenities. The employees we came across throughout our stay were very friendly, courteous, helpful, and professional. I will recommend The Hilton Phoenix Resort and will patron again in the future.

Ashley Manson

Oct 20, 2022

2

The grounds themselves are very expansive and decently maintained. A few issues we had is that while we booked a suite it only comes with a small fridge. We were not able to reheat food nor was there a space to eat a meal if we chose to order food or try to save some money and buy some items. The beds are below standards. The king bed was very firm and by firm I mean so firm we both experienced back pain and hip pain. We tried to remedy this some by moving around sleeping arrangements and used the pull out (hide-a-bed) in the living room. This mattress was as expected approximately 2 inches in depth and filled with springs. Even my 6 year old complained of having springs in his back. We asked for a pillow topper for either or both mattresses and were told they have none. They did offer us the option to use blankets however brought us 2. There seemed to be a drainage issue in the sink which consistently smelled of bacteria and that as well as the toilet bubbled and gurgled thought the night. It being so close to the resort is nice but again the only meal options are in the resort itself and we’re not cost effective as a family of 4 traveling. The stars I did give were for the resort itself and the staff. If you are hoping for a good night sleep. This is not the hotel for you.

Alyssa Salazar

Jul 24, 2022

4

I don’t know why people expect a 6 star experience when staying at an older hotel… after reading all of the reviews I was a bit disappointed before arriving but you’d need to experience it for yourself firsthand. Honestly, our experience was great. I wasn’t expecting anything above and beyond with an older hotel. The hotel was clean, our room was clean, outdated? Yea but it wasn’t bad. Our bathroom door would get stuck and that’s the only negative thing about the room. The river ranch was fun, wasn’t too crowded, I can say I would suggest they come up with a different check in process. Standing in 100+ degree weather in a long line isn’t the best experience, maybe hand out the wristbands at the front desk? The pools had some broken tiles but overall the pools probably just need to be updated. The water wasn’t “murky green” like some of the reviews say…. The hole in the wall restaurant was really good and Helen provided amazing service! She deserves to be recognized :) over all, we had a great time and my kids had a blast hanging in the pool all day.

ArnoldK356

Great place

5

Once inside this property you quickly forget youâre in a densely populated area. The pools/hot tubs and water park are uniquely layed out, clean, spacious and enjoyable! The suites are up to date...

Wilma929

Nice Place1

5

Upon our arrival, the front desk staff was helpful. The pool area was clean. The hot tub is a nice size. There is a fitness center/spa affiliated with the resort. It offers fitness classes in...

PattyH515

Amazing hotel!

5

I stayed at this property for a business meeting held here. The place was excellent! It was different from what I had imagined, in a good way. It was clean, great service and food. The pool area was...

Harwincarrillo

Be aware of management being rude and be ready to get double charged

1

Youâll get double charged if you decide to extend your stay with a different card regardless of you asking to update your payment. And if you say something about it theyâll threaten you with the...

johnsonjenn10

Fun times!

5

The water park and pools are amazing! The employees are nice as well. I had a cocktail at the bar inside of the water park which was delicious. Pools stay open til 10 pm, which is perfect. I will...

ZMAN3411

Water park experience is 5 stars, the rooms are much less as all reviews have been stating

3

We loved our days here with the water park and also our breakfast at the hole-in-wall. Great service at both (kind) and a lot of fun with the pools, water slide, and especially the unlimited free...

Hilton Phoenix Resort at the Peak, Phoenix

Hilton Phoenix Resort at the Peak

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Suite, 1 Cama De Matrimonio Grande ·

1 Bedroom Standard Suite (Accessible) ·

Large King Suite ·

Suite, 2 Camas De Matrimonio ·

1 Bedroom Standard King Suite ·

Large Queen Suite ·

1 Bedroom Standard 2 Queen Suite ·

1 Bedroom Ambassador King Suite ·

1 Bedroom Standard King Suite ·

Ambassador King Suite ·

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Hilton Phoenix Resort at the Peak, Phoenix

Hilton Phoenix Resort at the Peak

Price & Availability

Travelers

Select your room

Suite, 1 Cama De Matrimonio Grande ·

1 Bedroom Standard Suite (Accessible) ·

Large King Suite ·

Suite, 2 Camas De Matrimonio ·

1 Bedroom Standard King Suite ·

Large Queen Suite ·

1 Bedroom Standard 2 Queen Suite ·

1 Bedroom Ambassador King Suite ·

1 Bedroom Standard King Suite ·

Ambassador King Suite ·

Overall

Customers Review

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