“100% recomendado, muy buena atención por parte del personal, amables y atentos. La ubicación del hotel es perfecta. Muy limpio, cuenta con una mini sala de juegos y un pequeño gimnasio, piscina y jacuzzi.”

“Don't know that I will ever be returning to this nesta hotel or any in that brand ever again. As a frequent hotel stay guest at different brands of hotels in all types in the Orlando area. I will say without a doubt I had one of the worst experiences I have ever had at a sonesta yesterday evening with a staff member that was extremely out of line and nothing was really done about it at all I was so insulted that I left the hotel after trying to remediate the situation immediately with the front desk whom contacted the hotel manager to I guess handle the employee and question that created the problem that in turn in suit into me visiting the front desk and then left directly. I felt extremely singled out for a reason that is inexplicable to myself as i was sitting by the pool and not violating any standard hotel guest rules. I was not drawing odd attention or acting any different then the other guests using the pool at the time. Yet for a reason unexplained to myself i was harassed and told i had to leave a hotel i was a guest at by all right and had done nothing wrong at, as well as stayed at multiple times in the past. I would think Sonesta would somehow like to correct this issue on my side of things as i was insulted by the things said and the behavior of staff at a family resort. To a guest for no reason that could be given that wont be more out of line as to why i was singled out amongst rowdier alternative guests.”