Smyth Tribeca
85 West Broadway, Near One World Trade Center, New York, NY 10007, United States
Rating
4.4
GreenLeader
2024
Price Level
$$$$
Rooms
100
Pets
Yes
30
May
Smyth Tribeca, New York
Smyth Tribeca
Smyth Tribeca – A Thompson Hotel is a popular choice amongst travelers in New York (NY), whether exploring or just passing through. The hotel has everything you need for a comfortable stay. 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out, luggage storage are on the list of things guests can enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, massage. Convenience and comfort makes Smyth Tribeca – A Thompson Hotel the perfect choice for your stay in New York (NY).
Price & Availability
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Overall
Excellent
4.4
699 reviews
5
525
4
137
3
47
2
18
1
10
Customers Review
Location 4.4
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.6
Amenities 4.2
Condition 4.5
Recomendation 86.8%
“The hotel itself was nice enough, good location, large rooms, friendly staff.
Unfortunately there were so many issues with the stay that it really soured the experience. To start, whilst staying at the hotel, the staff put on a new coat of paint in the bathroom while we were out, causing the room to smell of paint fumes. Supposedly they were planning to move our room but "forgot".
Additionally, the hotel seemingly has a tendency to overcharge. When eating at the bar, they overcharged by double, which I had to call and resolve. Upon checkout, they double charged my credit card, and when I brought it to their attention, they didn't refund the full amount (and then did, but re-charged the difference). Ultimately there are 5+ charges on my credit card when there should have been 0. This has caused a lengthy back-and-forth for what should be a straightforward process. If you do choose to stay here, keep a close eye on your credit card statement.”
— James Barracca
“Two weeks ago we stayed at the Smyth for a birthday trip. The staff was beyond incredible! They made it feel like an extra memorable trip. Not only did they upgrade our room but they sent up a great bottle of wine. The room was spacious and lavish. I have been to a couple of hotels since the beginning of the pandemic and I have to say they had a level of service and quality I forgot existed in the hospitality service. Thank you Smyth Staff for such a lovely birthday.”
— Yoshi Andrego
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