Homewood Suites by Hilton Houston - Northwest/CY-FAIR
13110 Wortham Center Drive, In Houston (FM 1960), Houston, TX 77065, United States
Rating
4.5
Certificate of Excellence
2018
Price Level
$$
غرف
123
Pets
Yes
22
May
Homewood Suites by Hilton Houston - Northwest/CY-FAIR, Houston
Homewood Suites by Hilton Houston - Northwest/CY-FAIR
بفضل موقعه المتميز في هذه المنطقة، فإمن فندقHomewood Houston Northwest Hotel هو نقطة انطلاق ممتازة لاكتشاف هذه المدينة النابضة بالحياة. يقدم الفندق مجموعة كبيرة من الخدمات والمرافق التي تضمن قضاءك لوقت ممتع. ستجد في الفندق المرافق والخدمات التالية: مكتب الاستقبال على مدار الساعة, مرافق مخصصة لذوي الاحتياجات الخاصة, تخزين الأمتعة, واي فاي في المناطق العامة, صف السيارات تحتوي بعض الغرف المصممة خصيصاً لراحتك على المرافق التالية: تلفزيون بشاشة مسطحة, غرف لغير المدخنين, مكيف هواء, تدفئة, مكتب. استمتع بنشاطات الفندق الترفيهية كمثل: حوض استحمام ساخن, مركز للياقة البدنية, حمام سباحة خارجي قبل الخلو في غرفتك للاستراحة. حسن الضيافة والخدمة الممتازة هي ما ينتظرك خلال إقامتك في Homewood Houston Northwest Hotel.
Price & Availability
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Overall
Wonderful
4.5
596 reviews
5
283
4
126
3
40
2
29
1
38
Customers Review
Value 4
Location 4.6
Cleanliness 4.6
Comfort 4.6
Neighborhood 4.5
Amenities 4.9
Condition 4.6
Quality 5
Recomendation 93.5%
“Muy cómodo y tranquilo. Perfecto para descansar en Houston!”
— Carolina Naranjo Castelblanco
“Summary: Staff are friendly. Breakfast was good.Housekeeping is hit and miss.Maintenance is very poor, almost totally nonexistent.We spent 2 nights here for a family vacation. Initially, I was most impressed with the friendliness of the front desk staff.Breakfast staff were also very prompt, attentive, and helpful.There was a room safe and mini kitchen with a full sized fridge.Our room - a suite - had 2 towels for our party of 4 people. The pullout couch had no linens and the bag in the closet was insufficient. Front desk staff was able to get us some additional linen, but not everything we asked for.Room housekeeping is only upon request the day before which we never made. The room had cobwebs in the corner.But the facility upkeep and maintenance is really where I was horribly disappointed. Our bedroom door inside the store couldn't close because it's so badly out of alignment. Hallway carpet is buckled in many locations, and light bulbs are hanging by wires. Our toilet seat was very, very loose. The ice machine was very dirty/dusty/rusty and the front cover was loose and completely disconnected. Elevator 2 had a horrible grinding noise as it approached the 4th floor. A light pole outside had an LED that blinked all night long. An entry door is broken with a sign telling people not to enter and a key reader that's taped to the wall. The "hot" water was, at best, "warm". The plugs on the lamps by the bed were so worn out they wouldn't make a reliable electrical connection. The kitchen sink's garbage disposal was obviously heavily rusted.The dining room had two trash cans whose top holes were covered with cardboard boxes, secured with scotch tape. A breakfast table was very loose and could spin around by about 30 degrees, making eating breakfast difficult.”
— Jody Carter
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