Fairfield Inn & Suites Alexandria
6421 Richmond Highway, Near National Inventors Hall of Fame and Museum, Alexandria, VA 22306, United States
Rating
4.5
Price Level
$$
Rooms
116
Pets
No
30
May
Fairfield Inn & Suites Alexandria, Alexandria
Fairfield Inn & Suites Alexandria
Fairfield Inn & Suites by Marriott AlexandriaVirginia offers accommodation in Alexandria. The property offers free WiFi and on-site parking. Guests are served a complimentary American breakfast. This hotel features an indoor pool and a fitness centre. Washington Masonic National Memorial is 3.3 km from Fairfield Inn & Suites by Marriott AlexandriaVirginia while George Washington Masonic Memorial is 3.6 km away. Ronald Reagan Washington National Airport is 9 km from the property.
Price & Availability
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Overall
Wonderful
4.5
204 reviews
5
31
4
11
3
5
2
1
1
5
Customers Review
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.3
Amenities 4.4
Condition 4.6
Recomendation 86%
“We checked in around 1:15a. The night auditor was rude and had no customer service. She asked how can I help you, after having a 10 min conversation with the guy in front of is. No customer service at all. She gave us our keys, didn't identify our room number, she didn't give us clear information about breakfast, seeing it's at IHOP. She didn't tell us about parking or how to get to our room. When we asked, she said we could park anywhere and then she pointed to the elevators. It would probably be better for her to work in housekeeping; laundry, where she won't have to interact with the general public, she is a horrible initial face for the Marriott Brand. On Saturday morning we called for face cloths at 10, we were informed that they're were none at the moment. When asked how long it would be we were told maybe around 12. I mean this place is missing customer service everywhere. The morning front desk guy was pleasant enough.”
— Sherita Dobbin
“Eu solicitei especificamente um chuveiro roll-in, sem banheira. Faço check-in no horário normal, entro no meu quarto e tenho um chuveiro acessível na banheira. Liguei para a recepção e perguntei se o tipo de quarto que solicitei estava disponível e tive que esperar 20 minutos. Eles não me ofereceram nenhum desconto ou quarto gratuito. Eu sou membro do Marriott Bonvoy há anos e não ter quartos acessíveis disponíveis o tempo todo é desnecessário. Graças a Deus que foi uma mudança rápida e eu não sou a pessoa com deficiência, mas meu parceiro é e ele não poderia tomar banho com segurança quando chegasse depois do trabalho.”
— Veronica Moffitt
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