Experience Luxury and History at Sofitel Legend Santa Clara Cartagena

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Near Caribbean Naval Museum, Near Las Bovedas, Cartagena, Colombia

Rating

4.7

Travelers Choice

2021

Price Level

$$$$

Chambre(s)

123

Pets

Non

mai

Sofitel Legend Santa Clara Cartagena, Cartagena

Sofitel Legend Santa Clara Cartagena

Le Sofitel Legend Santa Clara est un hôtel chargé d'histoire. Aménagé dans un ancien couvent, il allie architecture coloniale et luxe à la française et bénéficie d'un emplacement de choix près des principales attractions touristiques de Carthagène. L'hôtel propose des chambres et des suites confortables, un service personnalisé, une cuisine gastronomique, un spa haut de gamme et des salles de réunion dotées d'équipements modernes. (RNT [Registre national du tourisme espagnol] 5519)

Prix et disponibilité

2 Adultes, 1 Chambre

Voyageurs

Adultes

Enfants

Chambre(s)

Done

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Overall

Wonderful

4.7

497 reviews

1962

330

100

Customers Review

Value 4

Localisation 4.7

Cleanliness 4.8

Comfort 4.7

Neighborhood 4.8

Amenities 4.7

Condition 4.7

Recomendation 86.5%

“Amazing service! Always very attentive to your needs. And always willing to solve any little Inconvenience. We had the breakfast buffet every morning during our stay and Jorge Munoz was our server and he was great.”

— Sidney Pena Porras

“Increíble atención, servicio, disposición. Increíble piscina, un lujo sus habitaciones. Volvería una y cien veces.”

— Paula Rizo

Customers review

Overall Wonderful, 4.7

Value 4

Localisation 4.7

Cleanliness 4.8

Comfort 4.7

Neighborhood 4.8

Amenities 4.7

Condition 4.7

Recomendation 86.5%

Gerry Gutierrez

sept. 09, 2021

El servicio fue excelente y la comida deliciosa! Jose nos atendió y el servicio que nos dio fue exceptional. Su atención y detalles nos hicieron pasar unos momentos muy amenos. Gracias!

Diegojpo 11

sept. 09, 2021

Lugar agradable, en el ámbito del restaurante el Jardín muy amable y gran reconocimiento en la atención al cliente por parte del mesero Jesús

Andres Rodriguez

sept. 09, 2021

Nos pareció increíble la atención de Kenny al inicio al ubicarnos en la mesa. La atención de Margarita espectacular. Súper buena persona alegre y excelente recomendaciones. Y Jesús muy cortes y amable con su atención. En general muy buen servicio tanto con la comida como el personal.

Guillermo Andres Villota Gustin

sept. 09, 2021

Las instalaciones perfectas. La comida estuvo deliciosa. El servicio excelente. Cuentan con las medidas de bioseguridad

Suzana Bittencourt

sept. 08, 2021

Por todo o serviço e a beleza das instalacoes

Laura DeLeon

sept. 04, 2021

Our server Jesus was great.We made reservations at 1621 for a formal dinner on our last night only to arrive and be told it was shut down and we could eat in the garden.Very very disappointing to have spent our last night with a pizza and pasta when we had planned on a very special dinner.The hotel should have told us 1621 was closed at the time we made our reservation.

Paula Rizo

sept. 02, 2021

Increíble atención, servicio, disposición. Increíble piscina, un lujo sus habitaciones. Volvería una y cien veces.

Karina Chimento Vilaró

sept. 02, 2021

Amo este hotel... Me gusta ir a relajarme a descansar y disfruto de su buena comida.

Edwin Díaz

sept. 02, 2021

A majestic place to relax and enjoy Cartagena!you love the services and amenities

Yazmin galvan O

août 26, 2021

Margarita y Miguel me brindaron una excelente atención, fueron muy amables.La comida estaba fresca y deliciosa. Sus recomendacionesreferente al menú fueron muy acertadas. Volvería una y otra vez para disfrutar de esta experiencia.

Beatriz Adriana Uribe Camacho

août 19, 2021

La atención es inmejorable, las instalaciones impecables .Personas cómo jorge , nuestro mesero de hoy tan bueno, impecable y con tan bien servicio al Cliente;el sr Cardozo , que trabaja como el que más siempre, y con su charla tan agradable;Oscar en la piscinatan atentó y servicial,.Rafael el concierge con sus apreciaciones tan valiosas,;Jesús , Edison y Catalina en Recepcion siempre prestos a atender cada solicitud de la Manera más rápida y efectiva. Diego , el Botones, quien a nuestro inicio nos ofreció su consejo y ayuda .Un equipo de trabajo en general con un pequeño detalle siempre, una sonrisa amable , a pesar del Tapabocas,todo como siempre inigualable. Hemos venido al santaclara desde hace tal vez 18 años y seguiremos viniendo siempre y hoy nos iremos con ganas de regresar pronto.

Sidney Pena Porras

août 19, 2021

Amazing service! Always very attentive to your needs. And always willing to solve any little Inconvenience. We had the breakfast buffet every morning during our stay and Jorge Munoz was our server and he was great.

Montana Spencer

août 09, 2021

From the moment of check in it has been a wonderful experience. We got a beautiful room upgrade as well. The breakfast buffet was incredible. The butlers Rudy and Ernesto were there for literally everything you could think of! Absolutely incredible!

Jessica Walsh

août 09, 2021

The hotel and staff was phenomenal in every way! We cannot wait to go back and have already booked our next stay! They were so attentive, the hotel was superb, clean, high end and beautiful. The city is incredible and this magical place is right there in the middle of it all! Truly an amazing experience and I cannot say enough about how amazing the staff was…Rudy, Gustavo and Ernesto were with us every step of the way if needed!

Ana Vanegas

août 09, 2021

We had an amazing stay! The service, food, and drinks are outstanding. Rafael, Miguel, and Kevin served us during breakfast and met all our needs. This hotel's location is very convenient and walking distance to the main historic places. We'll come back for another wonderful vacation- Ana & Joe

Michael Lewis

août 09, 2021

First and foremost this is my first time ever writing a review, so you know this hotel was the best experience ever! Ican go on and on but to summarize quickly, the staff is Amazing! Everyone is dressed professionally and is very tentative to all your needs and concerns. From the hotel itself to all the amenities, it can't get any better than this. Eat and drink all you want and pay once when checking out. I wouldn't ever stay at any other hotel when I get back or even think about another hotel after this Amazing experience. This hotel achieved an award as being one of the top hotels in the world and now I see why. The staff, food, facility, ambience, amenities, professionalism and especially the best concierge Rafael Perez!!! Made our stay and exploring experience absolutely the most exciting/amazing vacation we ever experienced. Rafael did all the research and bookings for the most memorable excursions satisfying our desires. The hotel itself was enough, but Rafael put the icing on the cake!! I don't know how you were able to satisfy us and the others, but you are appreciated and you truly made a difference! To sum up my experience, if there isn't availability there, I will just wait until there is!

Sarah Marie

juin 09, 2021

My husband and I married at the Santa Clara four years ago. It was truly marvelous and our family/friends continue to talk about it with such joy and fondness! We return to the Santa Clara every year because everything about this hotel is so special. The beauty of its Republican architecture, the serene interior patio (where you can have a delightful/scrumptious breakfast or lovely cocktails), it’s rich history dating back to the 1620s which is present everywhere you look. The rooms are spectacular and the suites are divine with an immaculate attention to detail. This is our special place and will always be.We always appreciate the kindness of all the staff. During our most recent trip, Alex Vivas, the pool manager, who has worked here for 22 years, interacted with us in a way that made him feel like a friend. He was gracious and always so attentive. His smile, laugh, and drink advice were refreshing. We look forward to seeing him, again!

Mary Canipan

mars 09, 2021

Restaurante maravilhoso e o garçom Jesus muito atencioso! Gostamos de tudo do inicio ao fim.

Hema Sandhu

févr. 23, 2021

Property is beautiful and impeccably maintained. Service and hospitality was a true 5 star, from the front desk to the restaurant, everyone ensues you're well taken care of and attentive to every need. Food was delicious, especially the pastries and breads. I'm certain they have a French pastry chef, it was that good!! Will definitely come back!!

Jackson Tang

févr. 21, 2021

One of the best hotel in Cartagena, and one with excellent service too. Book a deluxe room or Junior republic suite. The best room in Deluxe category is 503 and 504. Food is excellent. The ambience in Jardin is impeccable. Shout out to Miguel. He’s always very attentive, friendly, and professional. Please ask him to be your server.

Mandeep Bhullar

févr. 19, 2021

Loving our stay so far. Such character. Service has been awesome. Just had lunch at Jardin. Great ambience sitting outside in the courtyard. We were served by Miguel who was awesome. He brought a fan which was of huge help. We had the short ribs which were to die for. Highly recommend it.

Diana Catalina Beltran

févr. 14, 2021

There are not enough words to describe how awesome this place is. Wonderful staff. Everyone is super attentive. The place is upper class, smells delicious and they have the best bathtubs and showers! I had a 1 day pass being a recent local... like $150 usd for a 90 min message and a manicure. I enjoyed the pool, jacuzzi, bar and awesome massages. I can't wait to come back!

Priscila Pereira

févr. 09, 2021

Excelente atendimento. Funcionários prestativos e educados. Comida muito boa. Super recomendo!! 😋👏🏼

Franciely Caetano

févr. 09, 2021

Tudo perfeito... ambiente lindo e agradável, comida deliciosa e atendimento excelente!!!

Maurício Giannico

févr. 09, 2021

Ótimo serviço! Atendimento especial de Alejandro. Ambiente muito especial.

Shorella Ezekiel

janv. 22, 2021

My wife and I have been to Cartagena many times. We have always loved the city. This is the best hotel we have stayed at by far and we always stay in somewhere nice. The service is impeccable, the rooms are very clean and comfortable, especially with COVID-19. The pool in the restaurants are first class. I would highly recommend this place and I’m sad that I have just now found it. Five stars all the way!!

Reggie Oliveira

sept. 09, 2020

Imaculada por trás dos altos muros de pedra que um dia protegeram o coração da cidade contra ataques de piratas, Cartagena é uma jóia do Caribe com seus verões eternos, águas azul-turquesa e hipnotizante cenário arquitetônico. . Com localização privilegiada - borda norte da cidade amuralhada - um antigo edifício merece toda a atenção, o “Convento de Santa Clara de Assis”, construído em 1621 e que hoje é o luxuoso Sofitel Legend Santa Clara. . O hotel proporciona a combinação ideal entre arquitetura colonial e luxo francês. . No coração das principais atrações turísticas da cidade, o Sofitel oferece aos seus hóspedes a melhor piscina da costa caribenha colombiana e não se esqueça, refrescar-se é bom e preciso!Siga @reggieoliveira no Instagram para dicas de hospitalidade, alimentos & bebidas e turismo. #thegastrotraveller

Gisele Drozda

sept. 09, 2020

Ficamos no Bovedas de Santa Clara. Perfeito! Ótima localização... Lugar tranquilo da cidade amurada e perto de tudo! Pudemos conhecer a cidade com agradáveis caminhadas... Estrutura excelente, limpo, café da manhã muito saboroso e atendimento muito simpático de todos os funcionários.

Paulo Sergio De Oliveira

sept. 09, 2020

Hotel 5 estrelas. Ambiente perfeito. Atendimento 5 estrelas. Quarto muito bem decorado. Produtos de toilete de alta qualidade. Higiene dos ambientes éimpecável. O ambiente externo é lindo. Vale muito a pena se hospedar no local. Excelente experiência.

Elyse E

Cartagenaâs best

Beautiful historic property on the coast and right in the Old Town. The only real resort contained in the old town. Gorgeous pool with top notch pool service and a cool breeze off the coast. Walk...

DizzysLES

Commanders of Cartagena

Butler service is impeccable- from accommodating last minute requests to coordinating bespoke tours. Luis especially! They had special personal touches waiting in her room for my best friends...

TravelMoreSeeMore

Excellent stay in Cartagena.

We recently stayed at the Santa Clara and loved it. The building has so much history and character. The facilities were beautiful, the bed was very comfortable, breakfast was excellent, and the...

StasNYCI

JUST RIGHT !

Just spent 4 night at this property. Yes, it is historical property with absolutely fantastic grounds. And yes, rooms probably need to be refurbished very soon. Nevertheless service is absolutely...

Michael S

The Best

I've stayed at Hotel Santa Clara a dozen times since 2014. Every time I've stayed there has been wonderful. This trip I stayed in one of their suites., Beautiful room with a great view of the wall...

WTBAA

HARD TO LEAVE

The Santa Clara is Cartagena , luxury, history and excellent service at their best. Everything was absolutely perfect, helped by mayordomos Gustavo and Ruddy and the very experienced concierges Rafa...

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