Phone Number 18004447171
Sandals Royal Barbados
St Lawrence Gap, Near Dover Beach, St. Lawrence Gap, Barbados
Rating
3.5
Travelers Choice
2021
Price Level
$$$$
Rooms
272
Pets
No
16
May

Sandals Royal Barbados, St. Lawrence Gap

Sandals Royal Barbados

Experience the Royal Treatment at Sandals Royal Barbados, the all-new, all-suite Caribbean all-inclusive resort in the spirited St. Lawrence Gap area. Featuring a number of Sandals firsts, including the first rooftop pool and bar, the first 4-lane bowling alley, Sandals first gourmet donut shop, and two new restaurant concepts – American Tavern and Chi Asian. Being one of the two Sandals resorts in Barbados, Sandals Royal Barbados features signature accommodations, including the magnificent Skypool Suites, Swim-up Suites, and Millionaire Suites, world-class international cuisine at seven restaurants, and a 15,000-sq.-ft. spa. Stunning ocean views, Butler Elite service and exclusive exchange privileges with nearby Sandals Barbados define the new Luxury Included® experience.

Sandals Royal Barbados

Price & Availability

Overall

Good
3.5
40 reviews
5
1533
4
365
3
230
2
161
1
135

Customers Review

Cleanliness 4.1
Comfort 4.6
Neighborhood 4
Amenities 3.6
Condition 4.3
Recomendation 66.7%
“We are extremely dissatisfied with the response to our complaint about the lack of housekeeping service in our room. It is our last day at the resort and we are leaving with a very bad taste in our mouths. It is our anniversary today and had massages at 4:00 pm, which were excellent, however, when we returned to our room at 6:00 pm, our room was not made up. We had no towels for showers and could not get an answer at housekeeping. We tried room service but the vm was full. We went to the front desk and was assured that someone would come immediately. Nobody ever arrived. We ended up having showers with pool towels. When we inquired again, we were again assured that it would be taken care of. It never happened and when my husband again went to the desk, the duty managers stated that if we were club members, he could help us! He went as far as to say “if you spent the &250, I could off set your inconvenience with credits.” WTH? If we were thinking of joining, we would never now. My husband told him that we sent $1500 on the resort today at the boutique and spa! We will never return and will be sure to tell everyone we know about our experience.”
— Karen Rosbrook
“Very over-rated resort. Don't waste the extra premium at this place. There seemed to be no communication amongst the staff. Orders were incorrect at all meals. Service was very slow in some places. We were there for a friend's wedding and two days before they were still trying to get details of when and where. Butlers were never on time and staff kept making up excuses for not coming through. Our friends Honeymoon breakfast was never delivered. Then showed up without notice a day late with only food for one not two. It got to the point where we were making bets on how many mistakes would be made. Sandals promotes great service but they just don't deliver. Staff are either over-worked or really under-trained and no one owns any of the mistakes. Nice grounds and good food but there are many resorts that have that now at much less cost. Sandals should spend more on their staff, and less on advertising.”
— John Bahen