The Plymouth
South Dearborn Street, Near Art Institute of Chicago, Chicago, IL 60605, United States
Rating
4.3
Price Level
$$
Rooms
30
Pets
No
20
May
The Plymouth, Chicago
Price & Availability
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Overall
Excellent
4.3
13 reviews
5
0
4
1
3
0
2
0
1
0
Customers Review
Cleanliness 4.2
Comfort 4.8
Neighborhood 5
Amenities 4.2
Condition 4.6
Recomendation 100%
“Very clean and comfortable modern rooms. Superb rooftop lounge. Situated at a convenient place. Very much satisfying.”
— Kouichi NAKAMURA
“Rarely answers the phone, zero customer service. And NO sign outside the building. I walked in and no instructions on how to get in the building because it was locked and security guard not paying attention to let me in. Then after entering I asked a simple question to the security guard as t why no sign and he blows up on me telling me "Oh should we put up a sign JUST FOR YOU!" I said no, not for me, FOR ALL the customers. I asked the one receptionist for any advice for location of parking after arriving.from a 3.5 hours of driving and received no help. This is same reception that never answers the phone. I spent $187 for two and should have gone to a hotel. At least there you get proper service and a sign to guide you. No batteries in the remote and seems to be no batteries available.for.them to give me as I sit here and wait.
I recommend if you can afford it, get a hotel.”
— Jospeh Neely
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