The worse experience I’ve ever had. Paid for two suites with joining rooms, we got different rooms on the same floor. The suite room had a broken door, which we called about. They came to fix the door and made us go to a different floor while It was being fixed. We sat in a different room for almost 3 hours and they forgot about us. Finally, we had to ask if our room was ready. We still didn’t get our other room corrected. Our air quality device went off 2 times and our room smelled like a burning smell and fumes. Was not clean at all, dog hair was all over the bathroom floor. Will never stay at a Hampton Inn again.

Despite it being a busy weekend with many guests, the staff remained calm. They were cheerful and happy to help with requests. The room was fresh. Everything was clean. The elevators or slow and confusing, however.

Enjoyed our experience. In town for a comedy show from 4 hours away. We arrived an hour before check-in and they got us in our room right away. Staff was friendly, helpful and professional. Room was comfortable and clean. Great location downtown. Would definitely stay here again.

Terrible experience. The shower leaked through the wall into the bedroom each time we used it. The first time we didn’t realize and a suitcase was by the wall by the bed and it soaked through so much that it got our clothes wet (not to mention soaking the carpet each time we showered). We went to the front desk multiple times (6am, noon, 4pm) to get more towels since ours were used drying up the bedroom floor and each time they said they would send them right up and they never came. Apparently they don’t keep towels at the front desk so we eventually went and got the small fitness towels because we had no other choice. Then on the third morning a piercing alarm on a box mounted on the wall started going off at 5am. When I called the front desk, they said they couldn’t remember what it was but don’t worry about it, you’re not in danger and just hit the red button to mute it. It went off 3 times before 6am. I called the front desk again and she said she would send someone who never came. Between the unhelpful employees, the alarm, and the leaking shower that soaked the carpet, it was one of the worst stays I’ve had.

Dirty, old, poorly maintained and dimly lit parking deck for which I was double charged. Not dog friendly outside with no green space for blocks. Very low water pressure and defective light fixture in bathroom. Room was clean and bed was comfortable. Breakfast was limited with no fresh fruit and overcooked tough Virginia ham as meat selection. Nice front desk staff who assured me correct 1 day parking would be charged. Did not answer phone and voicemail was full when I called to report overcharge. Finally reached Marc the manager after wasting an hour with Hilton customer service who assured me credit would be issued by accounting but it may take 2-3 days and I should keep checking. Really? Poor customer service. 👎👎 ~~~~~credit due received 4 days after check out

Great accommodations, excellent breakfast, amazing staff. They helped me find a better way to get to my destination without me driving my car or being concerned about the parking lot. They even...

Stayed here on a Saturday in February with my wife and another couple. It was convenient to every place we wanted to go. We got a AAA rate that made it a very good value. The parking garage isn't the...

Parking is limited and difficult, but the room was excellent and clean. The breakfast offered is amazing and allows for more options than most hotels I've stayed at. The internet, even at...