Courtyard Houston Brookhollow
2504 North Loop West, In Houston (Brookhollow), Houston, TX 77092, United States
Rating
4.2
Price Level
$$
房间
197
Pets
No
從 $ 1,565.64
Destination: Houston, Texas TX
22
May
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Houston, George Bush Intercontinental Airport (IAH)
American Airlines
6:47 pm - Columbus, John Glenn Columbus International Airport (CMH)
11:59 pm - Houston, George Bush Intercontinental Airport (IAH)
TIME
6h 12m
TRAVELERS
2 成人
0 bags
6h 12m
1 Stop
Flight Information
22
May
Courtyard Houston Brookhollow, Houston
Price & Availability
Select your room
Standard King Room ·
Room Only
Standard King Room ·
Bed & Breakfast for 1 Guest
Standard 2 Double Room ·
Room Only
Standard 2 Double Room ·
Bed & Breakfast for 1 Guest
Habitación, 1 Cama De Matrimonio Grande, No Fumadores ·
Room Only
Cancel free of charge before Sun, 19 May 2024
Habitación, 2 Camas Dobles, No Fumadores ·
Room Only
Cancel free of charge before Sun, 19 May 2024
Habitación, 1 Cama De Matrimonio Grande (hearing Accessible) ·
Room Only
Non Refundable
Habitación, 2 Camas Dobles (hearing Accessible) ·
Room Only
Non Refundable
Standard King Room (Accessible) ·
Room Only
Standard 2 Double Room (Accessible) ·
Room Only
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
971 reviews
5
42
4
51
3
41
2
26
1
10
Customers Review
Value 3.9
Location 4.1
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.1
Condition 4.1
Quality 3.8
Recomendation 86.4%
“Your front desk manager Karen is an exceptional employee and a shining example of how good customer service can make or break a trip. From the moment I checked in, I was greeted warmly by Karen and her smile. She was attentive, alert, and inviting. Set the tone to my 4 day long trip, and made me feel as though I had a new home away from home. The hotel needs some updates, but I didn't even notice right away! Karen disarmed my usually particular eye with her overwhelmingly accommodating nature. I look forward to your hotel updates, but I will stay there again without them so long as exceptional individuals like Karen continue to be employed at your establishment.”
— Matt N
“Checked in at 3pm . One out of the two rooms AC didn’t work . Never moved me to different room. Asked for fan didn’t have one . Stayed in lobby most of the night due to hot room. The lobby was nasty they had no disinfectant spray so I can clean it . Trash everywhere . Until 6am when bistro lady came in . She was Amazing . Great customer service . She needs a raise . I did get my money back for the one hot room. Overall 2/5.I work for Marriott. This hotel needs a lot of work . Front desk needs to have better customer service and needs to clean the lobby and lounge area on daily . Check-in às 15h. Um dos dois quartos AC não funcionou. Nunca me mudou para outro quarto. Pediu fã não tinha. Se Hospedaram no lobby mais da noite devido ao quarto quente. O lobby era desagradável, eles não tinham spray desinfetante para que eu pudesse limpá-lo. Lixo em todos os lugares. Até as 6 da manhã, quando a senhora do bistrô entrou. Ela foi incrível. Ótimo serviço ao cliente. Ela precisa de um aumento. Eu consegui meu dinheiro de volta para um quarto quente. Geral 2/5.Eu trabalho para Marriot. Este hotel precisa de muito trabalho. A recepção precisa ter um melhor atendimento ao cliente e precisa limpar o saguão e o lounge diariamente.”
— Zack Lopez
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