SpringHill Suites Phoenix Downtown
802 East Van Buren Street, Near Phoenix Convention Center, Phoenix, AZ 85006, United States
Rating
4.5
Travelers Choice
2020
Price Level
$$$
غرف
121
Pets
No
26
May
SpringHill Suites Phoenix Downtown, Phoenix
Price & Availability
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Overall
Wonderful
4.5
981 reviews
5
145
4
172
3
49
2
12
1
7
Customers Review
Value 4.5
Location 4.6
Cleanliness 4.5
Comfort 4.6
Neighborhood 4.3
Amenities 4.4
Condition 4.4
Recomendation 90.5%
“So far my stay has been pretty nice. The lady that helped me check in was very kind and professional. As a gold rewards member, I was able to get into my room early, which was greatly appreciated since I had an early morning flight. This location isn’t far from downtown and there are a ton of restaurants close by. if you feel like getting your steps in, then they are within walking distance. Otherwise, they may be a short 10 minute drive. As always, the beds are super comfortable and the hotel it is pretty quiet.”
— Tesh R
“This hotel, and the attitude of the manager Sharon are absolute trash. There is -NO- TV service because a "transformer was hit", the elevators are down, and they didn't make up our room today and they gave no reasonable explanation or accommodation for anything aside from them claiming full occupancy and there was just no way they could get any of the rooms refreshed after 100 checkouts. The complimentary breakfast was there, but certainly wasn't worth the trip to the lobby. There is a giant crack in the wall of our shower and the bottom of the tub is oddly flexible, and certainly unsafe for anyone not perfectly steady. There are better hotels for the price all over the city. I will be following up with Marriott corporate and my credit card, because this stay was horrendous.”
— AJ Craig
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