Barceló Maya Caribe
Carretera Chetumal Puerto Juárez Km. 266.3, Solidaridad, Near Ecopark Kantun Chi, Riviera Maya, 77750, Mexico
Clasificación
4.3
Travelers Choice
2021
Precio
$$$
Habitaciones
414
Mascotas
No
25
may
Barceló Maya Caribe, Riviera Maya
Barceló Maya Caribe
Precio y Disponibilidad
Lamentamos informarle que no hay habitaciones disponibles para las fechas seleccionadas en este hotel. Esto puede deberse a una alta demanda, disponibilidad limitada o eventos especiales, pero no te preocupes, tenemos otros hoteles que te podrían gustar. También podrás modificar tus parámetros de búsqueda y probar otras fechas u hoteles que se adapten a tus necesidades y preferencias.
General
Excelente
4.3
983 comentarios
5
7611
4
3422
3
1295
2
602
1
522
Comentarios de Clientes
Valor 4.5
Localización 4.2
Limpieza 4.3
Comodidad 4.1
Vecindad 4.3
Amenidades 4.3
Condición 4.4
Recomendación 65.3%
“Pros: Amazing place, amazing food, beautiful beach and palms. Everything is up to date. like a village with thatched roofs and palms, all inclusive, water attractions for kids all around.
Cons:
1.smoking people everywhere, not possible to open windows to not get the smoke in your room
2. Reception and guest service: if you got to the line- be prepared wait about 1hour easily. Way too long
3. Covid test center is pure hell, total disaster, completely disorganized. 1.5 hour minimum waiting in line with kids no matter appointment or no appointment. Results are negative within 1 hour which is good”
— Sergii Sechka
“I have been here 3 times. The main reason I come back is that the buffet is really good and the place is getting cleaned 24/7. The beach is better than most on theMayan Riviera,but has still a lot of big rocks between the different sections of the resorts and at random on some of the beaches.If you are lucky you cansee some sea turtles right off the beach.The management is a hit and miss.Every time we go someone is not getting the room they booked. This time I was told that the online check-in we where told to do, to speed up the check-in process at the resort, does not work at this resort. Check-in has always been very slow. We booked at the Mexican restaurant for a large group months in advance, when we arrived the manager told us we had no reservations,looking at his computer screen we could see our name and the number of people we booked for.He hesitantly agreed and told us that our group would sit on 5 separate tables. He was not only unapologetic about the situation but displayed an attitude of carelessness and lack of customer service I have never seen. I attached a picture of him to mage sure that the management knows whom I am talking about.The food in the Mexican restaurant was good and so was the service.The resort is constantly being cleaned but certain things are showing there age. The air conditioning may not shut off or not turn on.I had to wait two days to get mine fixed and had to ask 3 times before some one fixed it.The entertainment group is very good and so arealmost all servers which get tip's. Mixed drinks are a hit and miss,like most resorts the bartenders use their own discretion as to what liquor they use and at which quantities. Best is to be specific with the bartenders to let them know what exactly you want in your drinks.”
— Sub-Zero Hunter
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