Welcome to the Sheraton Grand Chicago | Luxury Hotel in the Heart of Chicago

Sheraton Grand Chicago

301 East North Water Street, Near Chicago Riverwalk, Chicago, IL 60611, United States

Rating

4.2

GreenLeader

2024

Price Level

$$$

Rooms

1218

Pets

Yes

from $ 3,982.14

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Destination: Chicago, Illinois IL

May

Transport From Columbus, John Glenn Columbus International Airport (CMH) to Chicago, Chicago OHare International Airport (ORD)

American Airlines

7:01 am - Columbus, John Glenn Columbus International Airport (CMH)

7:29 am - Chicago, Chicago OHare International Airport (ORD)

TIME

1h 28m

TRAVELERS

2 Adults

0 bags 1h 28m Nonstop

Flight details

Flight Information

May

Sheraton Grand Chicago, Chicago

Sheraton Grand Chicago

Our guests love the convenient downtown location lake views and luxe rooms at the non-smoking Sheraton Grand Chicago. The Sheraton's 1209 non-smoking rooms are set in a 34-story building with views of Lake Michigan and the Chicago skyline. Accommodations are furnished with flat-panel TVs and signature beds with pillowtop mattresses plush duvets and goose-down comforters. The steak house French bistro and burger restaurant offer ample eating options. Other amenities include a health club and a full-service business center. Pets are permitted for an extra charge and with restrictions. Located in downtown Chicago overlooking the Chicago River this Sheraton is a 12-minute walk east of Navy Pier. Take an eight-minute cab ride southwest and stand on the glass-bottom balconies of Willis Tower (the former Sears Tower) the tallest building in the Americas. The Art Institute and lush Grant Park are a seven-minute cab ride south. The hotel is 20 minutes northeast of Midway International Airport and 28 minutes southeast of O'Hare International Airport. The central location also means that both airports are accessible using Chicago's elevated trains.

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RESERVE

Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.

Overall

Excellent

4.2

1442 reviews

2769

1712

761

326

180

Customers Review

Location 5

Cleanliness 4.4

Comfort 4.3

Neighborhood 4.6

Amenities 4.1

Condition 4.3

Recomendation 82.8%

“Great location. The staff was polite and courteous. The room was clean and up to date. Hotel overall was great. Our room was next to the stairs, we could hear it opening and closing, as well as hear the people walking on the stairs.”

— Tonya

“There are positives and negatives at this hotel. Positives are it's in a great location if you want to visit downtown tourist attractions, and if you get the right room the views can be spectacular. The negatives are the rooms are extremely dated and what they consider a "deluxe" room and will charge you extra for is only deluxe because of the view not for the furnishings or the size of the ro which seemed more suited to a two or three star roadside hotel. When we got to the hotel and requested a room away from the street we were told by front desk we could get a deluxe room with a lake view for $20 extra dollars a night. It sounded reasonable so we agreed. Instead of what we were promised we were given a room with a River view facing the street and a room that had the feel of a motel room, although to be fair the view of the river was spectacular. There was even plastic peeling from various places in the bathroom tub. When we called guest room services to get the room we were told we would have facing the lake, we were told this was the only room we could get for what we had paid and we could go back to our original room if we wanted. I asked what was deluxe about the room considering the furnishings were so dated and the room was small and was told it was because it was higher up and had a good view. We also asked for a 1030 am wake up call and received one at 830 M instead. Which was def not welcome.”

— bob finkelstein