Hilton Garden Inn Buffalo Downtown
10 Lafayette Square, Near Buffalo Niagara Convention Center, Buffalo, NY 14203, United States
Rating
4.4
Travelers Choice
2021
Price Level
$$
房间
124
Pets
Yes
從 $ 2,212.70
19
May
Hilton Garden Inn Buffalo Downtown, Buffalo
Price & Availability
Select your room
Junior King Suite with Extra Bed ·
Room Only
Junior King Suite with Extra Bed ·
Bed & Breakfast
Suite Junior, 1 Cama De Matrimonio Grande, No Fumadores ·
Room Only
Non Refundable
Deluxe Junior 2 Queen Suite (City View) ·
Room Only
Deluxe Junior King Suite ·
Room Only
1 King Bed + Sofabed - Suite ·
Room Only
15% 特價
Non Refundable
Deluxe Junior King Suite ·
Bed & Breakfast
Deluxe Junior 2 Queen Suite (City View) ·
Bed & Breakfast
Suite Deluxe, 2 Camas De Matrimonio, No Fumadores, Vistas A La Ciudad (2 Queen Beds & Sofa Bed) ·
Room Only
Non Refundable
Deluxe 2 Queen Suite (City View) with Extra Bed ·
Room Only
Non Refundable
1 King Bed - Suite ·
Room Only
15% 特價
Non Refundable
2 Queen Beds - Suite With City View ·
Room Only
15% 特價
Non Refundable
Junior King Suite ·
Room Only
Non Refundable
1 King Bed + Sofabed - Suite ·
Bed & Breakfast
15% 特價
Non Refundable
Suite Junior, 1 Cama De Matrimonio Grande, No Fumadores ·
Bed & Breakfast
Cancel free of charge before Thu, 16 May 2024
Junior King Suite ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
2 Queen Beds - Suite With City View ·
Bed & Breakfast
15% 特價
Non Refundable
1 King Bed - Suite ·
Bed & Breakfast
15% 特價
Non Refundable
Suite Deluxe, 2 Camas De Matrimonio, No Fumadores, Vistas A La Ciudad (2 Queen Beds & Sofa Bed) ·
Bed & Breakfast
Cancel free of charge before Thu, 16 May 2024
Deluxe 2 Queen Suite (City View) with Extra Bed ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
741 reviews
5
506
4
220
3
76
2
32
1
47
Customers Review
Value 4.5
Location 4.5
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.1
Amenities 4.3
Condition 4.5
Recomendation 90%
“As I am sure everyone is aware, Buffalo experienced the full wrath of the storm that hit much of the north east and mid west during t.he holidays 2022
Here is a copy of the letter I sent to Hilton which was ignored.
I live nearby on the waterfront and sought to book a room for a night or two with your business, as I had been without heating and power for two days with no confirmation of when the power would be back.
As temperatures were nearly 34 degrees indoors, when the worst of the storm had passed, I felt it necessary to book into a hotel, to be safe, warm up and recharge. Having called the Hilton Garden View location, I was spoken to in an extremely rude manner and told to walk to the hotel, as they would see if there was any availability on arrival.
Firstly, I take issue with the way I was spoken to with no respect or compassion. Secondly, and most importantly, I take issue with the fact that I couldn’t be given an answer as to whether there was availability for me, as surely there is a room or there is not. I was asked to go out in wretched conditions when the answer may have been ‘no’.
I have no issue with a room being unavailable and appreciate that this can be the case. I do however, have an issue with how I was spoken to and being provided with no assurance, whilst be asked to venture out on an hour and half walk to see if I would be ‘let in’.
I would like to know why I was treated in this way please?
Regards,
Amanda Robinson
Just unreal.”
— Amanda
“Good location! Nice hotel! Alexis at the front desk in the evenings was extremely accommodating, and did everything to assist us. Had some minor issues with our HVAC system in our room, but Danielle did the right thing for us. Overall, a great visit! We will be back!”
— Penny Irwin
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