Sheraton Istanbul City Center
Kurtulus Deresi Cad. No:23 Beyoglu, Near Taksim Square, Istanbul, NA 34440, Turkey
Rating
4.5
Travelers Choice
2020
Price Level
$$
Rooms
254
Pets
Yes
02
Jun
Sheraton Istanbul City Center, Istanbul
Price & Availability
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Overall
Wonderful
4.5
56 reviews
5
127
4
22
3
4
2
2
1
4
Customers Review
Cleanliness 4.7
Comfort 4.7
Neighborhood 1
Amenities 4.6
Condition 4.6
Recomendation 100%
“I have no idea how this hotel can be labelled as a 5-star. Yes, the staff is nice and kind once you're there (nothing out of the ordinary, however), but the customer care before and after travel is absolutely appalling. Just getting a conference room booked before travelling, took about 5 different calls and being passed on from staff to staff, without anyone knowing how to help. After leaving the hotel, I emailed 3 times for an invoice, and my email keeps getting ignored.”
— Adriano S
“Great hotel, great staff, great rooms. This establishment is brand new and very comfortable, the location is "under development/construction" and lacks a bit charm but you are very close to the good spots anyway. We had our company kick off (100 people) and the conference facilities were fantastic.
A slightly disappointed with hot dishes during lunch, cold buffet was excellent. Also a bit disappointed that the hotel restaurant was an Italian themed menu, why not Turkish cuisine?
Special thanks to front desk (Emrah), admin/sales office dealing with our conference organization and bar and restaurant staff.”
— Gauthier Dominicy
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