Sheraton Istanbul City Center
Kurtulus Deresi Cad. No:23 Beyoglu, Near Taksim Square, Istanbul, NA 34440, Turkey
Rating
4.5
Travelers Choice
2020
Price Level
$$
房间
254
Pets
Yes
25
May
Sheraton Istanbul City Center, Istanbul
Price & Availability
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Overall
Wonderful
4.5
56 reviews
5
127
4
22
3
4
2
2
1
4
Customers Review
Cleanliness 4.7
Comfort 4.7
Neighborhood 1
Amenities 4.6
Condition 4.6
Recomendation 100%
“I have no idea how this hotel can be labelled as a 5-star. Yes, the staff is nice and kind once you're there (nothing out of the ordinary, however), but the customer care before and after travel is absolutely appalling. Just getting a conference room booked before travelling, took about 5 different calls and being passed on from staff to staff, without anyone knowing how to help. After leaving the hotel, I emailed 3 times for an invoice, and my email keeps getting ignored.”
— Adriano S
“This was my second time in Istanbul, and I specifically chose to return to the Sheraton in Istanbul city center. The service is outstanding, and the staff is very responsive to all requests. I had emailed them the week before asking for an extra bed on a specific day, and even though I forgot to remind them on that day, I came to see the room fully prepared. Their breakfast buffet is also very generous, and room cleaning and quality control is top notch. My only complaint would be that the rooms are a little noisy because of the street below.”
— Steph Saade
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